Contact Us

Medical Information
Healthcare professionals requiring information regarding our medicines can call us toll free at 1-800-567-3331 or click here for Product Monograph and medical information online.

General Inquires
Canadian Healthcare Professionals requiring additional support from Janssen Inc. can call 1-800-387-8781.

Adverse Event or Product Quality Complaint Reporting
To report an adverse event or a product quality complaint, please call us toll-free at 1-800-567-3331.

Technical Support
For assistance with all technical issues, please send an email to the address below with your contact information. A member of the Janssenpro support team will address your issues as soon as possible.